Privacy Policy
Effective Date: January 1, 2024
Last Updated: January 1, 2024
1. Introduction
Kovalite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B lighting products and services.
As a B2B wholesale company specializing in flashlights, headlamps, and camping lanterns, we primarily serve procurement personnel and professional lighting buyers in North America, Nordic countries, and Europe.
2. Information We Collect
2.1 Business Information
- Company name, address, and contact details
- Business registration information and tax identification numbers
- Industry type and business size
- Procurement requirements and volume estimates
2.2 Contact Information
- Name, title, and department
- Email address and phone number
- Professional social media profiles (LinkedIn, etc.)
2.3 Technical Information
- IP address and browser information
- Website usage data and analytics
- Device type and operating system
- Cookies and similar tracking technologies
3. How We Use Your Information
- Process and fulfill wholesale orders and custom product requests
- Provide product recommendations and technical support
- Communicate about pricing, availability, and new product launches
- Manage trade show interactions and follow-up communications
- Improve our products and services based on customer feedback
- Comply with legal and regulatory requirements
- Prevent fraud and ensure transaction security
4. Information Sharing and Disclosure
We may share your information with:
- Manufacturing Partners: Our facilities in China and Thailand for order fulfillment
- Logistics Providers: Shipping and delivery companies for order processing
- Professional Services: Legal, accounting, and consulting firms as needed
- Regulatory Authorities: When required by law or legal process
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission and storage
- Regular security assessments and updates
- Access controls and employee training
- Secure payment processing systems
6. International Data Transfers
As a global B2B company with operations in China, Thailand, and serving customers in North America, Nordic countries, and Europe, your information may be transferred to and processed in different countries. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and obtain a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your information
- Data portability rights
- Withdraw consent where processing is based on consent
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
For detailed information about our cookie usage, please refer to our Cookie Policy.
9. Retention Period
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Business relationship data is typically retained for 7 years after the last interaction.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Kovalite
Email: info@kovalighting.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (China Standard Time)
Response Time: Within 24 hours for privacy-related inquiries