Terms of Service
Professional B2B lighting solutions terms and conditions for wholesale partnerships
1. Introduction and Acceptance
These Terms of Service ("Terms") govern the business relationship between Kovalite ("Company," "we," "us," or "our") and our business customers ("Customer," "you," or "your") for the purchase of professional portable lighting products including flashlights, headlamps, camping lanterns, and related accessories.
By placing an order, entering into a supply agreement, or engaging in any business transaction with Kovalite, you acknowledge that you have read, understood, and agree to be bound by these Terms.
B2B Only: Our services are exclusively available to businesses, wholesalers, distributors, and professional buyers. We do not sell to individual consumers.
2. Business Relationship and Eligibility
Eligible Customers
- Brand owners in portable lighting industry
- Professional procurement personnel
- Lighting specialty distributors
- Large retailers with private label programs
Geographic Coverage
- North America (USA, Canada)
- Nordic Countries (Sweden, Norway, Denmark, Finland)
- European Union member states
- Other approved international markets
3. Products and ODM Services
Core Product Categories
Professional aluminum construction, customizable power levels, IPX4-IPX6 waterproof ratings
Advanced OLED technology, dual power systems, tactical and outdoor applications
Multi-functional designs, portable solutions for outdoor and emergency use
ODM Service Capabilities
Our Original Design Manufacturing (ODM) services include complete product development from concept to delivery:
- Custom appearance design
- Function specification development
- Accessory design and sourcing
- Custom packaging solutions
- Logo customization and branding
- Rapid prototyping services
4. Ordering Process and Minimum Order Quantities
Order Process
Minimum Order Quantities
Lead Times
5. Payment Terms and Pricing
Payment Methods and Terms
- • 50% deposit on order confirmation
- • 50% balance before shipment
- • T/T (Wire Transfer) preferred
- • Net 30 payment terms available
- • Credit limit based on history
- • Multiple payment methods accepted
- • Custom payment schedules
- • Letters of Credit accepted
- • Volume discount pricing
Pricing Structure
All pricing is provided on a project-specific basis considering:
- Order quantity and volume commitments
- Customization requirements and complexity
- Material specifications and quality standards
- Packaging and branding requirements
- Delivery timeline and shipping terms
- Long-term partnership potential
6. Quality Assurance and Warranty
Quality Control Standards
All products undergo comprehensive testing in our advanced laboratory facilities equipped with:
Warranty Terms
- • 12-month manufacturer warranty on all products
- • Coverage includes manufacturing defects and material failures
- • LED lifetime guarantee (minimum 50,000 hours)
- • Waterproof rating warranty as specified
- • Extended warranty programs available
- • Custom warranty terms for large volume orders
- • After-sales support response time < 24 hours
- • Replacement part availability guarantee
7. Intellectual Property and Confidentiality
Customer Brand Protection
We respect and protect our customers' intellectual property rights:
- All custom designs and specifications remain confidential and proprietary to the customer
- Customer logos, branding, and trade dress are used solely for authorized production
- Non-disclosure agreements (NDAs) available for sensitive projects
- No unauthorized reproduction or sale of customer-specific products to third parties
Our IP Rights
Kovalite retains rights to:
- • Manufacturing processes and techniques
- • Technical innovations and improvements
- • Standard product designs and tooling
- • Quality control methodologies
Joint Development
For collaborative innovation projects:
- • Shared IP agreements available
- • Technology licensing opportunities
- • Co-development partnerships
- • Patent application support
8. Shipping, Delivery, and Risk Allocation
Shipping Terms and Options
Risk and Liability
Risk Transfer: Risk of loss or damage transfers to the customer upon delivery to the designated shipping point (FOB terms).
Insurance: Customers are responsible for obtaining appropriate shipping insurance unless otherwise agreed in writing.
Inspection Period: Customers have 7 days from receipt to inspect goods and report any discrepancies or damage claims.
Force Majeure: Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including but not limited to natural disasters, government actions, or supply chain disruptions.
9. Limitations of Liability and Disclaimers
Important Legal Disclaimers
Limitation of Liability: Kovalite's total liability for any claim shall not exceed the purchase price of the specific products giving rise to the claim.
Consequential Damages: In no event shall Kovalite be liable for indirect, special, incidental, or consequential damages, including lost profits or business interruption.
Product Applications: Customers are solely responsible for determining the suitability of products for their intended applications and compliance with local regulations.
Warranty Exclusions
- Damage from misuse, abuse, or modification
- Normal wear and tear or battery depletion
- Damage from unauthorized repair attempts
- Environmental damage beyond specifications
Customer Responsibilities
- Proper product handling and storage
- Compliance with local import regulations
- Product safety and user instruction provision
- Timely payment and communication
10. Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles.
Dispute Resolution Process
Step 1 - Direct Negotiation: Parties agree to attempt resolution through good faith negotiations for a period of 30 days.
Step 2 - Mediation: If direct negotiation fails, disputes may be submitted to mediation through a mutually agreed mediator.
Step 3 - Arbitration: Unresolved disputes shall be settled through binding arbitration under the China International Economic and Trade Arbitration Commission (CIETAC) rules.
Jurisdiction
The courts of Ningbo, Zhejiang Province, China shall have exclusive jurisdiction over any legal proceedings related to these Terms, except where arbitration is mandated.
11. Contact Information and Terms Updates
Business Inquiries and Support
Terms Updates and Modifications
Kovalite reserves the right to update these Terms of Service to reflect changes in our business practices, legal requirements, or industry standards.
Customers will be notified of material changes via email or through our website. Continued business relationship after notification constitutes acceptance of updated terms.
For questions about these Terms or to request clarification on specific provisions, please contact our legal and business development team.